Why a VIACUSS Chat Vi-Agent?
In VIACUSS we take care of the success of the AI project in your business.
Chat VI-Agent
Viacuss Chat: Real Artificial Intelligence
Features
You can order something from the menu, ask for directions, schedules, make a reservation, or leave your comments.
Natural Language
With Viacuss, customers have a better experience with natural language in chat.
Fluid Process
Customers are always guided to complete the order successfully.
Multiple Functions
VIACUSS artificial intelligence is programmed to understand questions about prices, availability, descriptions, waiting times and much more.
Integrations
You can attend to conversations from the social networks WhatsApp®, Instagram®, Messenger®, Telegram®, TikTok®, etc. Also integrate data from external systems such as POS, CRM, Payments, eCommerce, Agendas, etc.
Customer Service Automation
Automating guarantees efficiency in your company's communication with customers.
Optimize team time
Automating agents' time is maximized.
Optimal response times
Customers will be happier when they receive quick responses.
Streamline repetitive tasks
Automated repetitive tasks bring more relaxed clients and teams.
Activate new channels
Get new customers by automating the process across different channels.
Automatic Messages
By personalizing messages for your clients, your company gives a corporate image.
Order Status Messages
Inform your customers every time an order changes status.
Appointment Confirmation
Remind patients of scheduled appointments and improve attendance rates.
Key Sending
Improve the security of the operation by sending second key.
Integration via API
Send automated messages directly from your systems using the Integration API.
Automated Call Attention
Voice is the fastest channel of human communication.
Fast Communications
Increase efficiency in automated responses with calls from our VoiceBot.
Modern Contact Center
People are adapting and preferring communications with VoiceBots.
Custom Solution
You can customize the voice, speed, and messages you want your customers to receive.
Live Chats
Centralizing your customers' messages increases loyalty.
All Messages in one place
With the Live Chat Platform you can view, manage and respond to messages in real time.
Multichannel
All messages from WhatsApp®, Instagram®, Telegram®, WEB Page, etc., in one place.
Files via Chat Vi-Agent
Send or receive conversation files in one place.
What Chat VI-Agent includes
Functional BOT
We take your business information, make artificial intelligence a reality, and put it in the chat channel, ready to serve your customers.
Web Chat
We create a Web Chat, a link and QR so that your customers start buying immediately from your business.
WEB App
We give you access to the list of your products, where you can manage availability and orders in real time.
Multiple Functions
VIACUSS is ready to handle orders, frequently asked questions, take reservations (schedules) and consult transactions.
Natural Language
With VIACUSS the verbal experience is natural, fluid and friendly. The success of the sale is in the communication with the client.
Products
We classify and put your products so that they are offered by VIACUSS in real time.
Many roads
VIACUSS answers questions about prices, availability, description, waiting time, etc.; That's why we include many variants in the conversation.
Integrations
Social networks: WhatsApp®, Instagram®, Messenger®, Telegram®, TikTok®, etc.
Systems: POS, CRM, Payments, eCommerce, Agendas, etc.
Virtual Intelligent Agent
Price
You receive a VI-Agent that handles orders, frequently asked questions, reservations and queries, fully configured and operational. (Prices in US dollars)
Free Trial
$0 one month only
- VI-Agent
- Chat Sessions: 500
- Web Chat - Link & QR
- Web App with order summary
- VI-Agent Functions
- Take Orders
- Answer Frequently Asked Questions
- Data
- List of products
- Groupers or Categories: 5
- Products of your Business: 20
- Modifiers for Products: 20
Small
$14.90 month
- VI-Agent
- Chat Sessions: 1,000
- Web Chat - Link & QR
- Web App with order summary
- VI-Agent Functions
- Take Orders
- Answer Frequently Asked Questions
- Data
- List of products
- Groupers or Categories: 5
- Products of your Business: 20
- Modifiers for Products: 20
- Social Networks
- Meta® Network Integration
- Additional costs
- Meta® Social Networks:
- - WhatsApp® Sessions: 1,000
- - Additional WhatsApp® sessions:
- -- Initiated by the company: $0.025
- -- User initiated: $0.0088
- - Additional sessions to any social network: $0.0075
- Average cost per session
- Average Costs per Session (Web Chat) $0.0149
- Average Costs per Session (WhatsApp®) $0.0237
Medium
$29.90 month
- VI-Agent
- Chat Sessions: 2,500
- Web Chat - Link & QR
- Web App with order summary
- VI-Agent Functions
- Take Orders
- Answer Frequently Asked Questions
- Data
- List of products
- Groupers or Categories: 8
- Products of your Business: 40
- Modifiers for Products: 30
- Social Networks
- Meta® Network Integration
- Additional costs
- Meta® Social Networks:
- - WhatsApp® Sessions: 1,000
- - Additional WhatsApp® sessions:
- -- Initiated by the company: $0.025
- -- User initiated: $0.0088
- - Additional sessions to any social network: $0.007
- Average cost per session
- Average Costs per Session (Web Chat) $0.01196
- Average Costs per Session (WhatsApp®) $0.02076
Large
$69,90 month
- VI-Agent
- Chat Sessions: 10,000
- Web Chat - Link & QR
- Web App with order summary
- LiveChat Platform
- VI-Agent Functions
- Take Orders
- Answer Frequently Asked Questions
- Take Reservations
- Transaction Query
- Data
- List of products
- Groupers or Categories: 20
- Products of your Business: 100
- Modifiers for Products: 50
- Social Networks
- Meta® Network Integration
- Integration of Other Social Networks
- External Systems Integration
- Additional costs
- Meta® Social Networks:
- - WhatsApp® Sessions: 1,000
- - Additional WhatsApp® sessions:
- -- Initiated by the company: $0.025
- -- User initiated: $0.0088
- - Additional sessions to any social network: $0.0065
- Average cost per session
- Average Costs per Session (Web Chat) $0.00699
- Average Costs per Session (WhatsApp®) $0.01579
Chat VI-Agent
We know that your company needs to improve its processes to increase efficiency. The first thing is to focus on the problems that reduce efficiency. Now identify what the business needs to correct the problem. For example, you can capture your customers' data and promise to contact them as soon as a human can assist them. Or you can walk the customer to possible answers before handing it off to a human. Or you can communicate to your client the change in status of a request.
We invite you to start with a simple and low-impact test, such as a Vi-Agent Chat on your website, for example to answer questions and answers, supported by a quality survey of that service. With these results we can make changes or improvements according to customer opinions.
Easy Artificial Intelligence Solutions for your business!
"Artificial Intelligence solutions motivate us."
Improve the results of your processes to attract customers, increase sales or increase the quality of service.
BOTs, especially chatbots and voicebots, are increasingly used in companies. With chatbots and voicebots your company can have truly automated communications. You can even schedule them to serve customers or schedule them for your business to initiate contact with customers.
With the following examples, you will be able to discover why the industry is booming and are more used by entrepreneurs and companies.
Customer Acquisition
It is no secret that customer acquisition has gone from the physical world to the digital one. Now companies are looking for new ways to push their products and build better relationships with their customers. Even now customers are also interested in communicating with brands. We help you define and implement the best conversation flow so that your company achieves better customer acquisition rates.
Surveys
To improve your customer satisfaction rates, survey robots are the best tool. For example, at the end of each process of your business (sale, dispatch, appointment, support, etc.), you can start a conversation between a survey robot and your customer, and the result can help you make better corporate decisions.
Order confirmation and shipment tracking
After making a purchase, customers are anxious and want to be updated on purchase information. The chatbot can keep customers updated; For example, by entering the order number in the chatbot, the customer has the current status of their purchase at any time of the day.
Reservations & Appointments
Chatbots can make reservations or appointment scheduling to help customers instantly from your website or any chat channel. They can be used in industries such as hospitality, healthcare, and services. We connect bots to calendars or databases to offer appointments to your users or so they can reserve places without human assistance.
"We provide stable and reliable platforms."
With the Multi Agent Platform, your company guarantees that communications with your clients will always have an effective response.
For example, even during non-working hours, the BOT can serve its customers and capture the data so that the next available agent can serve them.
You can unify communications, no matter where they come from; for example WhatsApp®, Instagram®, WEB Page, Telegram, etc.