Why a VIACUSS Chat Vi-Agent?
In VIACUSS we take care of the success of the AI project in your business.
Centralizing your customers' messages increases loyalty.
You can order something from the menu, ask for directions, schedules, make a reservation, or leave your comments.
With Viacuss, customers have a better experience with natural language in chat.
Customers are always guided to complete the order successfully.
VIACUSS artificial intelligence is programmed to understand questions about prices, availability, descriptions, waiting times and much more.
You can attend to conversations from the social networks WhatsApp®, Instagram®, Messenger®, Telegram®, TikTok®, etc. Also integrate data from external systems such as POS, CRM, Payments, eCommerce, Agendas, etc.
Let the ChatBot or VoiceBot take care of the requests that take up staff time.
When you receive the order, you can see it on the platform.
You change the menu and customers order what's there.
Orders arrive at the platform or POS you use.
In the order detail there is a link to contact the customer with one click.
You make menu changes or schedule them for specific times.
The Platform allows you to print orders.
Let the ChatBot or VoiceBot take care of the simple tasks that take up Agents' time.
Upon receiving the contact, ask for data according to the area the client is reaching.
Requests that can be resolved from a knowledge base reduce Agent occupation time.
Welcome new customers as soon as they sign up.
Handle returns immediately and build customer loyalty.
Activate subscriptions in a single transaction.
We take your business information, make artificial intelligence a reality, and put it in the chat channel, ready to serve your customers.
We create a Web Chat, a link and QR so that your customers start buying immediately from your business.
We give you access to the list of your products, where you can manage availability and orders in real time.
VIACUSS is ready to handle orders, frequently asked questions, take reservations (schedules) and consult transactions.
With VIACUSS the verbal experience is natural, fluid and friendly. The success of the sale is in the communication with the client.
We classify and put your products so that they are offered by VIACUSS in real time.
VIACUSS answers questions about prices, availability, description, waiting time, etc.; That's why we include many variants in the conversation.
Social networks: WhatsApp®, Instagram®, Messenger®, Telegram®, TikTok®, etc.
Systems: POS, CRM, Payments, eCommerce, Agendas, etc.
You receive a VI-Agent that handles orders, frequently asked questions, reservations and queries, fully configured and operational. (Prices in US dollars)
We know that your company needs to improve its processes to increase efficiency. The first thing is to focus on the problems that reduce efficiency. Now identify what the business needs to correct the problem. For example, you can capture your customers' data and promise to contact them as soon as a human can assist them. Or you can walk the customer to possible answers before handing it off to a human. Or you can communicate to your client the change in status of a request.
We invite you to start with a simple and low-impact test, such as a Vi-Agent Chat on your website, for example to answer questions and answers, supported by a quality survey of that service. With these results we can make changes or improvements according to customer opinions.
"Artificial Intelligence solutions motivate us."
Improve the results of your processes to attract customers, increase sales or increase the quality of service.
BOTs, especially chatbots and voicebots, are increasingly used in companies. With chatbots and voicebots your company can have truly automated communications. You can even schedule them to serve customers or schedule them for your business to initiate contact with customers.
With the following examples, you will be able to discover why the industry is booming and are more used by entrepreneurs and companies.
It is no secret that customer acquisition has gone from the physical world to the digital one. Now companies are looking for new ways to push their products and build better relationships with their customers. Even now customers are also interested in communicating with brands. We help you define and implement the best conversation flow so that your company achieves better customer acquisition rates.
To improve your customer satisfaction rates, survey robots are the best tool. For example, at the end of each process of your business (sale, dispatch, appointment, support, etc.), you can start a conversation between a survey robot and your customer, and the result can help you make better corporate decisions.
After making a purchase, customers are anxious and want to be updated on purchase information. The chatbot can keep customers updated; For example, by entering the order number in the chatbot, the customer has the current status of their purchase at any time of the day.
Chatbots can make reservations or appointment scheduling to help customers instantly from your website or any chat channel. They can be used in industries such as hospitality, healthcare, and services. We connect bots to calendars or databases to offer appointments to your users or so they can reserve places without human assistance.
"We provide stable and reliable platforms."
With the Multi Agent Platform, your company guarantees that communications with your clients will always have an effective response.
For example, even during non-working hours, the BOT can serve its customers and capture the data so that the next available agent can serve them.
You can unify communications, no matter where they come from; for example WhatsApp®, Instagram®, WEB Page, Telegram, etc.