Why a VIACUSS Voice Vi-Agent?
In VIACUSS we take care of the success of the VoiceBot project in your business.
Voice VI-Agent
Fast, fluid, natural, personal conversations, with exact information, with friendly voices and at all times.
Operational Voice VI-Agent
Efficiency in start-up is the success of every project.
We guarantee the start-up of the system in a short time
We document the requirement
We carry out tests until we achieve quality certification
Here an example...
Integrated Process
Integrations are the foundation of good customer service.
We integrate the Voice Vi-Agent into your phone system: Avaya, Cisco, 3CX, Ganesys and more
We also integrate it into FAQ knowledge bases
We use APIs to integrate with CRM or external systems
Voices & Message
Voice is the fastest channel of human communication.
Voice selection according to requirement
Use of Natural Language Processing and Sentiment Detection
Definition of messages to publish
Massive Campaigns
Centralizing your customers' messages increases loyalty.
Send mass calls from our platform
Integrate your corporate applications to our mass shipping service
Schedule campaigns for specific day/time
Optimal customer communications
The solution for your company to have optimal communications with your customers
- We deliver the configured and operational solution in a few days.
- APIs that allow integrations with CRM, eCommerce, ERP or required software.
- We use cutting-edge Speech to Text, Text to Speech, Natural Language and Sentiment Detection technologies.
What Voice VI-Agent includes
Functional BOT
We take your business information, make artificial intelligence a reality, and put it in the chat channel, ready to serve your customers.
Web Chat
We create a Web Chat, a link and QR so that your customers start buying immediately from your business.
WEB App
We give you access to the list of your products, where you can manage availability and orders in real time.
Multiple Functions
VIACUSS is ready to handle orders, frequently asked questions, take reservations (schedules) and consult transactions.
Natural Language
With VIACUSS the verbal experience is natural, fluid and friendly. The success of the sale is in the communication with the client.
Products
We classify and put your products so that they are offered by VIACUSS in real time.
Many roads
VIACUSS answers questions about prices, availability, description, waiting time, etc.; That's why we include many variants in the conversation.
Integrations
Social networks: WhatsApp®, Instagram®, Messenger®, Telegram®, TikTok®, etc.
Systems: POS, CRM, Payments, eCommerce, Agendas, etc.
Voice Virtual Intelligent Agent
Price
You receive a Voice VI-Agent that handles orders, frequently asked questions, reservations and queries, fully configured and operational. (Prices on US dollars)
Small
$249 month *
- VI-Agent
- Includes Chat Vi-Agent Small
- Voice VI-Agent
- Minutes of Attention 1,000
- Phone number: 1
- Cloud PBX: 1
- CRMCloud: 1
- Data retention: 90 days
- Setup
- Setup (One time payment) $249
- Cost per minute of AI attention:$0.249
Medium
$399 month
- VI-Agent
- Includes Chat Vi-Agent Medium
- Voice VI-Agent
- Minutes of Attention 2,000
- Phone number: 1
- Cloud PBX: 1
- CRMCloud: 2
- Data retention: 90 days
- Setup
- Setup (One time payment) $399
- Cost per minute of AI attention:$0.1995
Large
$699 month *
- VI-Agent
- Includes Chat Vi-Agent Large
- Voice VI-Agent
- Minutes of Attention 5,000
- Phone number: 1
- Cloud PBX: 1
- CRMCloud: 5
- Data retention: 90 days
- Setup
- Setup (One time payment) $699
- Cost per minute of AI attention:$0.1398
Voice VI-Agent
We know that your company needs to improve its processes to increase efficiency. The first thing is to focus on the problems that reduce efficiency. Now identify what the business needs to correct the problem. For example, you can capture your customers' data and promise to contact them as soon as a human can assist them. Or you can walk the customer to possible answers before handing it off to a human. Or you can communicate to your client the change in status of a request.
We invite you to start with a simple and low-impact test, such as a Vi-Agent Chat on your website, for example to answer frequently asked questions, supported by a quality survey of that service. With these results we can make changes or improvements according to customer opinions.
Easy Artificial Intelligence Solutions for your business!
"Voice is the fastest form of human communication, faster than typing or browsing."
A Voice VI-Agent is a conversational agent that uses artificial intelligence and natural language understanding (NLU) to interpret intent and meaning in the user's speech. We can also call it 'conversational IVR'.
They use input speech recognition and translation (speech to text or STT) along with a text to speech (TTS) engine to understand human speech.
When thinking about voicebots, the mind can instantly jump to AI voice assistants like Alexa or Siri. But in the world of customer service, it is conversational IVR and it is becoming one of the most widely used forms of conversational AI.
Unlike traditional IVR, there is no static menu and people don't have to dial numbers. The Voice Vi-Agent can understand complete sentences in voice and can even understand context and will respond with complete sentences.
A Voice Vi-Agent can route customers to the right agent and also facilitate service. For example, you can use it to answer customer inquiries, update customers on the status of an order, or help them update personal information.
In conclusion, with a Voice Vi-Agent your business offers a fast, fluid and personal experience for your customers.